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A blind couple in the West Midlands called a taxi firm (ABS Aldridge) after their daughter’s wedding and were refused a taxi. When Paul & Susan Nicholls rang again, they were asked to pay a charge of more than double the fare for a minibus. I’m sure that totally ruined their day. I hate it when it happens to mum and me. I remember one taxi driver told mum to put me in the boot otherwise he wouldn’t take her booking.

The owner of ABS Aldridge, Suhil Dad, “tried” to find out who asked them to pay such a hefty charge, and he failed. How can a company boss not know who’s manning the calls, especially for a taxi firm? Or am I stupid? He was fined £665 for breaking the law. Serves him right.

I really hope this taxi firm have learned their lesson. We still have problems with our local taxi firm, even though they have been told more than once about my legal rights and their legal responsibilities. Some people don’t listen very well, do they?

So who’s being deaf now?

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